Refund policy

Returns & exchanges

We gladly accept cancellations:

Request a cancellation within: 3 hours of purchase

We don't accept returns or exchanges

But please contact us if you have any problems with your order.

You can always contact us for any return question at vichysart@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards as well.